Feedback
At Amatrine Supports, we are committed to delivering high-quality care and support. We encourage participants to provide feedback and to raise any concerns or complaints they may have. If you experience an incident that does not meet your expectations of care, please let us know. We will initiate a formal investigation as soon as we receive your complaint or concern.
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You can contact us through the following channels:
Phone:
0491 677 305
Post:
PO Box 3563
Tannum Sands QLD 4680
Email:
admin@amatrinesupports.com
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Online Feedback Form:
You may also complete our online feedback form. Anonymous feedback and complaints are welcome, and you can provide as much detail as you wish.
For concerns or complaints regarding the quality or safety of the services provided, you also have the option to make a complaint to the NDIS Commission.
We value your input and are committed to addressing your concerns promptly and effectively.
"My support workers have made me feel safe and secure, ensuring I’m comfortable and well cared for in my new environment. Thank you for making me feel at home!"